Mardreamin’ 2022 is taking place from November 2-4. We invite you to join all your fellow Salesforce and Pardot Trailblazers to share best practices, tips and tricks, and stories about how different industries and organizations ramp up their sales and marketing initiatives and engage their audiences.
If you haven’t already registered for this free, virtual event. Do that now. Here.
If you are focused on reporting and analytics, we curated this collection of sessions for analytics gurus just like you. This track will feature sessions on ROI Reporting, B2BMA, UTMs and much more. Below is an agenda for all those interested in Analytics and Reporting that you can catch at MarDreamin’ 2022.
MarDreamin’ Agenda Day 1 – November 2, 2022
Demystifying the Salesforce and Pardot Connector | 10:35 – 11:00 am ET
Do you find data flow between Marketing Cloud Account Engagement (Pardot) and Salesforce to be a difficult topic in your organization? Are you plagued by thousands of sync errors? What do all the checkboxes and settings on the connector page do?
In this session, we will cover the basics of the Salesforce connector in a friendly and easy-to-understand way.
Topics we will touch include:
- Pardot V1/V2 connector
- Marketing Data Sharing Rules
- User Sync
- The multiple checkboxes found in the settings panel and field management
Additionally, we will cover some quick-win scenarios for you to run through to get your org running more efficiently. And, time permitting, we will have an open Q&A for the audience to share in on the fun! This session is perfect for both Pardot veterans and newcomers who want to have a deep understanding of the connector to act
Presenters: Marcos Duran & Erin Duncan
Ask Me Anything (AMA): Marketing Operations (MOPS) Edition | 11:05 – 11:45 am ET
Learn about how our panelist helps their team and themselves stay focused and efficient in a never-ending job landscape. In this session, we will also explore hot topics like: the great resignation, how to keep your team engaged while working virtually, and how to tackle other challenges that MOPS professionals are experiencing.
Presenters: Mimi (Hubbard) Claugus, Jenna Molby, Brent Patrick, Olliea Linn
Salesforce Reporting for Marketing Admins: How to Get Started | 11:55 – 12:35 pm ET
Join us for a crash course in Salesforce reporting. Now that Marketing Cloud Account Engagement (Pardot) is on the platform, more and more traditional marketers are joining the ranks of Salesforce admins to manage their campaigns and record their contributions to the business.
In this session we will walk through quick reporting basics you can use to empower marketing and sales teams to follow up with prospects and measure performance at the same time.
We will cover:
- List Views
- Reports and Dashboards while dropping helpful tips to get your dashboards going from a marketing/Pardot perspective
This is not a Campaign Influence session. This session is meant to illustrate how to measure key goals around campaigns and how to visualize your data. You will walk away with a dashboard example.
Presenters: Marcos Duran
Breaking Borders: Going Global With Marketing Automation
| 12:40 – 01:05 pm ET
Over the last few years, Salesforce has cemented Pardot / Account Engagement its as a strong competitor in the enterprise B2B Marketing Automation space, moving away from a historically SMB focus. But, when your teams are based across the globe, how can you really build a successful multi-regional marketing strategy?
Join this session to learn how to:
- Structure and organize a global MA platform
- Balance global collaboration with regional independence
- Run a well-organized operation
- Empower your people
- Leverage the full suite of tools in MC Account Engagement for a truly global marketing automation strategy
Presenters: Sarah Kelleher
10 Steps To Fully Maximize Your Pardot Investment | 01:10 – 01:35 pm ET
So, you’ve signed on to become a Marketing Cloud Account Engagement (Pardot) customer. Now what?
This session covers 10 steps to get you from beginner to where you want to be with Pardot marketing automation.
You will learn how to:
- Identify where you are in your usage of marketing automation
- Visualize a clear roadmap to fully maximize the system
- Understand how to use automation or a faster sales cycle
- Increase the tool’s return on investment (ROI)
Presenters: Ryan Cammisa
Does It Integrate With __? Tips To Getting The Most Out Of Your Integrations (In Pardot) | 01:40 – 02:20 pm ET
Learn from our panelists on how to improve the efficiency of your marstack by leveraging integrations across your marstack and what to do when things “don’t integrate as we expected”. In this session, we will also explore a roadmap of how to tackle a new integration project and how to leverage the Pardot API to access data beyond Salesforce. This will be a good guide of what a marketer needs to know when talking to technical folks.
Presenters: Mike Creuzer, Adam Estrelle, Jacob Catalano, Bobby Thanepohn, Julia (Stansbury) Hofmann
Unlock B2BMA: Going Beyond Stock Dashboards | 02:25 – 02:50 pm ET
This session will provide a brief overview of CRM Analytics and how B2BMA fits into the landscape. We’ll also walk through specific examples of how marketers can leverage this tool beyond the out-of-the-box reporting dashboards.
We’ll cover:
- Attribution models and Campaign Influence Challenges inherent in the lead versus contact dichotomy from an account-based marketing (ABM) perspective
- Why ‘exploring’ your data is so much easier in a business intelligence (BI) tool than a Salesforce report
- And more
Presenters: Duncan McGovern
MarDreamin’ Agenda Day 2 – November 3, 2022
Building Connected Pardot Campaigns: 6 Steps for Success | 10:20 – 10:45 am ET
When a new marketing campaign is about to drop, marketers are usually rushing to get things set up in Pardot and live asap. However, this usually results in key elements being missed and ultimately impacts reporting for connected Salesforce campaigns.
In this session, Triana will talk you through a campaign setup checklist that will help ensure your data aligns correctly in Marketing Cloud Account Engagement (Pardot) and Salesforce and you don’t miss a thing!
Steps include:
- Salesforce Campaign setup
- Mapping out the campaign journey
- Aligning marketing assets to your campaign
- Considerations for offline activity
- UTM tracking Testing that your setup is tracking correctly
Presenters: Triana Jarman
Foster a Junk-Free Pardot Org: 6 Data Maintenance Tips | 10:50 – 11:15 am ET
No matter how hard you try, data cleanliness can seem unavoidable. In the moment, you’ll say “I can fix this later” or “It’s not a big deal right now.” But after months of junk in your Pardot org, it makes prospecting new leads more difficult and reporting a nightmare.
In this session, you’ll learn everything you need to know about cleaning your Pardot org. We’ll uncover tips to:
- Get your Pardot instance organized today
- Keep it junk-free for the long term
- Understand why a clean database is critical to effective reporting
Presenters: Jacob Catalano
From Accidental Salesforce Admin to Accidental Pardot Admin: What Now? | 11:20 – 11:45 am ET
There are so many people in the Salesforce ecosystem who ended up here unexpectedly that we have a term for it — accidental admin. So, what do you do when you’ve not only become your organization’s accidental Salesforce administrator, but you are also suddenly expected to fulfill the admin role for Pardot?
In this session, we’ll discuss the skills you need to succeed in managing both platforms, what you need to understand about your Pardot org, and how to combat the imposter syndrome you might be experiencing.
Topics covered include:
- Top 5 technical skills that translate from Salesforce to Pardot
- The 3 biggest soft skills you’ll need to brush up on for success
- Information you probably already know but don’t realize
- Surprising pros of being an administrator of both systems
- My journey from accidental Salesforce administrator to marketing consultant and jump start program administrator
Presenters: Cate Godley
Building an ABM Strategy With What You Have | 01:05 – 01:30 pm ET
There are a lot of tools that promise account-based marketing (ABM) success. But you can likely implement an effective ABM strategy with the tech stack (and team!) you have.
In this session, we will review how to build out an ABM strategy with Salesforce, Marketing Cloud Account Engagement (Pardot). We’ll uncover ways to get sales and marketing aligned so you can deliver right-person, right-time, and right-channel messaging.
Topics covered include:
- Creating your target account list and key buyer groups with sales using account persona insights, scoring, and grading.
- Einstein Determining the best mix of channels, engagement points, and building personalized assets with HML and dynamic content.
- Measuring the success of your strategy with engagement history and campaign influence
Presenters: Kelly Ryan
The Road To Email Compliance: Basics, Challenges, and Gotchas
| 01:35 – 02:15 pm ET
Learn how our panelists implemented marketing compliance solutions in their own organizations. In this session, we will explore the basics of different options you have as an Administrator to capture and process marketing consent and what are some lessons learned from the process by our panelists.
Presenters: Ben LaMothe, Hannah Horning, Krystle Solomon, Angelica Cabral, Bonnie Mulholland
Salesforce Flows 101 For Marketers | 02:20 – 02:45 pm ET
Have you heard of Salesforce flows? Have you seen what they can do? If not, you are not alone. Flows have taken the Salesforce ecosystem by storm.
Join us as we walk you through an introduction to Salesforce Flow 101 that is tailored to the needs of marketers. We’ll cover terminology and show you quick wins to implement in your org (with the support of your Salesforce admin) to reduce friction between sales and marketing teams. You can also supplement your marketing automation with the flow ideas we will showcase during the session.
Key areas we will cover include:
- Setting up qualification questions using on-screen flows
- Transferring data from one field to another on the same/different object(s)
- Triggering field updates based on specific actions
Presenters: Heather Rinke
Leveraging Marketing Cloud Engagement To Produce Positive Customer-Driven Outcomes | 02:50 – 03:30 pm ET
Learn tips and tricks from our panel of trailblazers on how to maximize your investment in Marketing Cloud Engagement (MCE). In this session we will also explore ways to improve your use of MCE, discuss use-cases for becoming more efficient and hear from first-hand experiences what skills are needed to thrive in your role managing MCE.
Presenters:Kristen Schlau, Zachary Norman, Victor Alberto Jiménez Pantojoa, Genna Matson
MarDreamin’ Agenda Day 3 – November 4, 2022
Improve Accuracy and Compliance by Automating Campaign Management in Salesforce | 10:20 – 10:45 am ET
We’ve all been there. The creative use of campaign member status, inconsistent campaign names, campaigns that have been “In Progress” for years, and missing actual costs in campaigns. Learn how they have automated the campaign management process using several cool tools (free) created by Sercante Labs and Salesforce Flow Builder.
Presenters: Mike Morris
The Future Of Personalization In Marketing (using Salesforce CDP) | 12:05 – 12:45 pm ET
Join us with an overview of how CDP can help you identify trends and personalize your customer campaigns to be more personal and timely. In this session you will get some insight into knowing if your brand is ready to deliver a high quality customer experience via your digital channels.
Presenters: Amanda Duque
Salesforce Marketing Reporting: Using UTM’s to Show Real ROI | 12:50 – 01:15 pm ET
It’s possible to build a dashboard in CRM Analytics Studio that shows the return on investment (ROI) via UTM tracking parameters for both online and offline marketing activities. The process is pretty straightforward and you’ll end up with a single-source-of-truth dashboard to track and analyze the success of your marketing efforts.
This session covers various steps from:
- Offline marketing collateral
- Online advertising
- 301 redirects
- Web forms Capturing UTM’s (for all Source, Medium and Campaigns) in Pardot
- Lead Queues
- Opportunities
- Datasets Dashboards
Each step leads to a finale where you’ll encounter a real dashboard in CRM Analytics Studio that brings it all together to show all Leads and Opportunities split by Source, Medium and/or Campaign. This high-level view is where marketers can see clear ROI metrics for their marketing efforts. Join us for helpful nuggets if you’re new to Salesforce CRM Analytics Studio or if you’ve struggled to report on how successful your Pardot campaigns actually are.
Presenters: Mike Morris
Email for Everyone: Creating Accessible Digital Marketing Assets | 01:20 – 01:45 pm ET
Regardless of your marketing role — whether you are a director, an admin, a consultant, a graphic designer — you need to be conscious of ADA guidelines and ensure everyone is able to view and enjoy your digital marketing efforts.
In this session, I will share with you the top resources and items to check off your to-do list when enacting the ADA guidelines in your digital marketing to achieve email accessibility.
Presenters: Katy Hege, Cara Weese
Everything Marketers Need to Know About Web Tracking Cookies | 01:50 – 02:15 pm ET
There’s been a lot of talk about the death of web tracking cookies. Some even suggest it will end marketing as we know it. We’re here to assure that it’s just another evolution in how we make the magic of marketing work.
In this session, we’ll talk about what’s changing, what isn’t, and how marketers on the Salesforce platform can navigate this rapidly evolving landscape.
Topics covered:
- The differences between third- and first-party web cookies
- The driving force behind these changes and why it’s a win for user privacy
- Impact on key stakeholders
- New technologies and how they fill this gap
- What marketers can do today to take charge
Presenters: Krystle Solomon
Get ready for the only 3-day virtual conference that’s focused on all things marketing on the Salesforce platform.
There’s still time to register! Get to it and tell your friends to grab their MarDreamin’ tickets so they can catch these sessions. There’s something for every Pardot user.
You can get more from your MarDreamin’ experience through pre-conference training workshops. One flat fee gets you access to all the workshops. Find out more and register here.
