The Growth Lounge: Unifying Customer Experiences at Dreamforce ’24

The Growth Lounge: Unifying Customer Experiences at Dreamforce ’24

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Consumers today want personalized experiences from beginning to end. This is why Sercante is thrilled to announce that The Home for Marketers has undergone a transformative name change. We’re marking a new era of comprehensive strategies focused on growth services. 

This is more than a rebrand! It’s a reflection of Sercante’s expanded vision and commitment to driving radical business impact across all teams inspired by our recent acquisition by Trilliad. Our new home at dreamforce will be a place for anyone in sales, customer success, and marketing to gather. Without further ado,  we are excited to introduce the Growth Lounge at Dreamforce 2024.

Introducing The Growth Lounge

The atmosphere and unique space that the Home for Marketers has offered in the past will still be returning to San Francisco, but we now extend an invitation to friends in sales and service as well. Renamed The Growth Lounge, this space will serve as the central hub for professionals across marketing, sales, and service to gather, spark inspiration, and exchange ideas on elevating customer experiences and through the latest technologies.

The Growth Lounge at Dreamforce is designed to foster deeper connections among these crucial teams. We’re promoting collaboration and alignment that are essential for delivering seamless interactions for consumers across any industry. This transformation reflects the growing recognition that customer experience is a shared responsibility across all departments.

Opening Doors to Sales and Customer Success

The Growth Lounge is dedicated to opening doors for sales and customer success teams. We want to be sure these teams have the tools and support needed to thrive. We believe growth is a collective effort, and by integrating the expertise of these teams, we can drive significant business outcomes. 

Sales teams can tap our insights and strategies to identify new opportunities, while customer success teams can enhance their engagement efforts for long-term customer satisfaction and loyalty. This cross-functional approach not only boosts individual team performance but also contributes to the overall growth of the organization.

Why the Growth Lounge Matters

When a consumer enjoys a seamless interaction with your brand, they shouldn’t be able to distinguish whether they are dealing with marketing, sales, or service. They are simply having their own personal experience, and here at Sercante, we strongly believe that it is that consistency that fosters loyalty and satisfaction. The Growth Lounge aims to facilitate the integration and cooperation by creating a safe space to foster new connections, discover tech to level up your game, and receive live support from experts.

Join us at Dreamforce

If you’re heading to Dreamforce this year, make sure to RSVP for your FREE 3-day pass to The Growth Lounge. 

This year, we are hosting the lounge September 17-19, 2024 from 8:00 a.m. to 4:00 p.m. each day at Yerba Buena Bar. And that’s not all! There’s so much more to join in on while at Dreamforce 2024.

Marketer’s Meet Up

We have set aside time to mix and mingle with our fellow marketers and we hope you do not miss out! Along with your free pass to The Growth Lounge, Sercante will be hosting a mix and mingle for sales, marketing, and customer experience professionals before Dreamforce even kicks off. 

RSVP today to save your spot!

Monday, September 16, 2024

6:00 – 9:00 PM

Yerba Buena Bar

Sercante After Party “In the Clouds”

There’s nothing quite like ending a day at Dreamforce than with a Sercante hosted party “In the Clouds.” We will be celebrating cross-cloud collaboration and business growth with all of you, along with a live band and DJ to keep the party going following day one of Dreamforce’s festivities. 

RSVP today so you don’t miss out on the celebration.

Tuesday, September 17, 2024

7:00 PM – 12:00 AM

715 Harrison

Our Fellow Sponsors

Not only do you have the opportunity to connect with several Sercante Dragons who will be in attendance, but we would be remiss without calling out our fellow Growth Lounge sponsors. When you stop by The Growth Lounge, you will also have the opportunity to meet up with other like-minded industry experts to discover new tools, tips, and tricks to take your business growth to the next level. 

Our sponsors will be hosting live demos, providing free support, and, of course, there will be tons of swag!

Don’t miss out on your chance to be part of a community committed to redefining customer experience through collaboration and innovation. We look forward to seeing you at Dreamforce and working together to take the standards of customer interactions further than ever before.

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  • Cara Weese is an Engagement Manager at Sercante. Cara earned a BA in English from Doane University in Crete, Nebraska. She began her career in editing, but quickly found herself working in digital marketing. She now holds certifications in marketing expertise, Pardot, and Hootsuite. Prior to joining Sercante, she worked in copywriting and social media, then found her niche in email marketing and became a Pardot Admin before moving into the consulting space. At Sercante, she serves as a CRM & Marketing Automation Strategist, helping clients realize their full potential and drive business growth through digital marketing. When she's not working, Cara enjoys spending time with her family. She also enjoys reading and writing and can often be found in her library nook reading with her kids. She wakes each day with a passion to help others achieve success. With an expertise in marketing automation, she strives to share her talents with her clients and to build long-term relationships that help individuals and businesses grow.

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